The Norfolk Lodge Hotel - Saint Helier

Saint Helier, Jersey
Check rooms and rates
Get Prices
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Highlights
TripAdvisor Traveler Rating
read all 684 verified reviews
TripAdvisor Traveler Rating
12of 30 hotels in St Helier
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Address
Rouge Bouillon, Saint Helier, Jersey, JE2 3ZB
View map
Overview

The Norfolk Lodge Hotel features annex rooms and free self-parking, free public parking and a free parking lot in Saint Helier. The venue features a swimming pool with a sun terrace, bar and a sauna.

Location

The comfortable accommodation is located on a castle.

Rooms

The rooms of this hotel features climate control, coffee and tea making facilities, and smoke detectors. The rooms come with en suite bathrooms fitted with free toiletries, dryers and towels.

Eat & Drink

This property includes the dining area that is open for a buffet breakfast. Guests can enjoy a range of prepared dishes at the gastronomic restaurant. The spacious bar serves a selection of tea and coffee.

Leisure

Leisure options include a sundeck, sun loungers and a golf course. There is a gym on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   4.  Number of rooms:   101.

+ More- Less
Facilities
Wi-Fi
Parking

On-site parking lot

Baggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Fitness/ Gym

Fitness center

Swimming pool

Seasonal indoor pool

Heated swimming pool

Laundry

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shoe shine service
  • Newspaper service

Dining

  • Half board
  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cribs
  • Board games
  • Children's menu

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach towels
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Shallow end

Room view

  • City view

Room features

  • Central heating
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
+ More- Less
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsAll childrenExtra bedExisting bedsFREEAll children1 - 3 yearsExisting bedsFREEExtra bedFREEThere are no cribs provided in a room. 
PetsPets are not allowed.
+ More- Less

Rooms and availability

Basic Double Room
  • Bed options:
    • 1 Double bed
    • 2 Single beds
  • Max occupancy:
    2 persons
room details
Basic Single Room
  • Bed options:
    1 Single bed
  • Max occupancy:
    1 person
room details
Annex Double Room
  • Bed options:
    • 1 Double bed
    • 2 Single beds
  • Max occupancy:
    2 persons
room details
Single Room
  • Bed options:
    1 Single bed
  • Max occupancy:
    1 person
room details
Annex Single Room
  • Bed options:
    1 Single bed
  • Max occupancy:
    1 person
room details
Annex Room
  • Bed options:
    • 1 Single bed
    • 1 Double bed
    • 2 Single beds
  • Max occupancy:
    2 persons
  • Balcony
room details
Family Annex Room
  • Bed options:
    • 1 Single bed
    • 2 Single beds
  • Max occupancy:
    2 persons
  • Private pool
  • Balcony
room details
Family Room
  • Bed options:
    • 1 Single bed
    • 2 Single beds
  • Max occupancy:
    2 persons
  • City view
  • Shower
  • Private pool
  • Heating
  • Balcony
room details
Standard Room
  • Bed options:
    • 1 Single bed
    • 2 Single beds
    • 1 Double bed
  • Max occupancy:
    2 persons
  • Shower
  • Heating
  • Balcony
room details
Show 6 more room typesLess
Location
  • Nearby
  • Restaurants
  • City landmarks
Statue of The ToadStatue of The Toad3400 ftCharing Cross
16 New Street16 New Street2900 ft16 New Street
Parish Church of St HelierParish Church of St Helier3500 ftBond Street
Liberation Square ScultureLiberation Square Sculture3700 ftWeighbridge House Liberation Square
The Shell Garden JerseyThe Shell Garden Jersey1300 ftMont Les Vaux
St Aubin's HarbourSt Aubin's Harbour3200 ft
St Helier Central MarketSt Helier Central Market3800 ftHalkett Place
365Tickets365Tickets2700 ft7-11 Britannia Place
Jersey Arts CentreJersey Arts Centre3000 ftPhillips Street
CCA Galleries InternationalCCA Galleries International3200 ft10 Hill Street Royal Court Chambers
Royal SquareRoyal Square3400 ftJersey
AquaSplashAquaSplash3900 ftThe Waterfront Centre
1 Stop Cafe &1 Stop Cafe &2000 ft1 Elizabeth Place
Prime Fry Fish & ChipsPrime Fry Fish & Chips2100 ft37 Trinity Road
Hectors Fish & ChipHectors Fish & Chip3200 ft1 Dumaresq Street
The Parade CafeThe Parade Cafe2500 ft17 The Parade
99p Store Cafe99p Store Cafe3200 ftQueen Street
MooMoo2800 ft47 New Street
The CabanaThe Cabana2900 ft11 Waterloo Street
show map
Getting around
Airports
Jersey (jer)5.2 mi
Guernsey (gci)36.9 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.6
Very goodbased on 100 reviews
  • 8.4
    Great

    We appreciated location and staff, no complains at all. Don't forget to visit nearby Oh Cafebar, they have best coffee ever.

  • 9.0
    Perfect

    Location very close to Convent Court bus stop, only 10 minutes walk away. Hotel's within 20 minutes' walk of Jersey Museum and Art Gallery.

  • 8.8
    Great

    I quickly gained an impression that the hotel had friendly staff and seemed to be very well run. It was clearly popular with families and generally provided a relaxed environment for everyone.

  • 8.8
    Great

    1) Very good breakfast. 2) Staff very friendly, kind and prompt. 3) swimming pool as such. 4) restaurant, bar, lounge etc. very good.

    11) I missed a facilitiy with a computer to get into internet, even if the use would cost money. Free accessible WiFi is not enough, when I am on a holiday, as I don't have a computer with me while I am on a holiday.

  • 8.8
    Great

    Hotel manager was very friendly. We were made to feel very welcome from the minute we stepped foot into the hotel. The breakfast was the best we had ever had in a hotel. The restaurant food was excellent and the chef was very helpful and found time to talk to us. Would definatley return.

  • 7.4
    Very good

    It was a convenient locarltion.

    No hot Breakfast before 0800. My visit was on business and I had to leave the Hotel at 07 30 each morning so didn't take breakfast. No air conditioning in bedroom- no iron or trouser press.

  • 7.4
    Very good

    Clean with very efficient staff who were always happy to help.

    Very warm inthe dining area at breakfast time - too warm.

  • 9.2
    Perfect

    The professionalism of the staff, their helpfulness and friendly demeanour. The excellent service provided (especially as far as room cleaning/tidying was concerened) and the bonus was a lovely indoor swim on a very wet and miserable (weatherwise) weekend. We have visited Jersey twice in the last 6 months but never stayed at the Norfolk Lodge before - we will next time!

  • 7.8
    Very good

    good access to the island although on a rush hour route in certain directions. very friendly and helpful staff. good quality and portions for meals

    some foods served too cold e.g. cheese course. final payment system at hotel needs improvement

  • 7.4
    Very good

    The friendlyness and the effitiency of the staff.

    adjacent to busy road

  • 7.8
    Very good

    The hotel was within easy walking distance of the centre of St. Helier for shopping and the excellent restaurants there. The room was clean and comfortable, the breakfasts adequate. Parking was adequate but spaces were tight sometimes it was difficult to enter or exit the spaces.

    A minor defect was the non operational extractor fan in the bath room.

  • 9.2
    Perfect

    Very good location, good sized bedrooms with comfortable beds, helpful staff.

    Evening meals could be better

  • 10.0
    Perfect

    Lovely Hotel. Great for easy location to the town and walk to the sea front. The staff were very friendly and always there to help. And the breakfast was excellant, plenty of choice.

  • 9.2
    Perfect

    the manager strives to improve quality service,by example.Always available,very friendly and willing to please.It showed up in his staff,s treatment of the guests. Nothing seemed a problem for them. The hotel is a typical 3 star,but the staff made it feel like 5 star.As one guest remarked after her 6th stay, "they make you feel so welcome, it,s like being at home with friends" and it does!

    quite a long 20 minute walk to the town centre,slightly downhill,so perhaps a problem for older people.

  • 7.8
    Very good

    The choice of menus food was of good sized portions in the bar menu Prices in the bar menu were reasonable for what you got..Rooms were clean and tidy.Hotel staff were helpful and courteous relaxing stay.

    The way you had to wait before breakfast was slow and ineffective.Ie had to wait for manager to allocate tables each morning.Food at breakfast buffet was not hot enough.

+ More- Less
FAQ
What is the closest airport?
The hotel is located 7 miles away from Jersey airport.
Can I have a breakfast on site?
Yes, you can have an buffet breakfast in the hotel.
How far is the city center from the property?
The city center is 1.9 miles away from the hotel.
Are there any cleaning services provided?
Yes, the hotel provides ironing, dry cleaning service and room service.
How can I spend my leisure time at the property?
You can enjoy an indoor swimming pool and a shared lounge available on site.
Can I have lunch or dinner nearby?
Yes, you can enjoy your lunch or dinner at The Inn Restaurant, Restaurant 1840 and Bolero Bistro that lie about 600 feet from the hotel.
How much does it cost to stay here?
The prices at Norfolk Lodge start from $145.
What room types are available here?
The hotel provides such room types as a twin room and a double room.
What spa facilities does the property offer?
The hotel includes a wellness area and a sauna.
Address
Rouge Bouillon, Saint Helier, Jersey, JE2 3ZB
View map
Highlights
TripAdvisor Traveler Rating
read all 684 verified reviews
TripAdvisor Traveler Rating
12of 30 hotels in St Helier
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsAll childrenExtra bedExisting bedsFREEAll children1 - 3 yearsExisting bedsFREEExtra bedFREEThere are no cribs provided in a room. 
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Jersey (jer)5.2 mi
Guernsey (gci)36.9 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.